Returns & Exchanges
At Products, we want you to be completely satisfied with your purchase, which is why we offer a straightforward 30-day return policy for all eligible items. If your order doesn't meet your expectations, our dedicated team is here to ensure a hassle-free exchange or refund process.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the specific order and items you wish to return to receive a unique Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
- 3.Ship the Item
Affix the prepaid shipping label provided in your email to the outside of the box and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or exchange within 5 to 7 business days to your original payment method.